Questions, answered.

Standard CozyGames desk mats measure 36 × 18 in. Quads measure 18 × 16 in. Check the product’s selected size before ordering.

The current standard 36 × 18 in retail desk mat has a 4 mm profile with reinforced stitched edges. Check the specifications of any separately described product.

The premium polyester cloth surface has a smooth, controlled glide designed for both speed and precision.

Wipe small spills promptly with a clean damp cloth, then let the mat dry flat before using it again.

Yes. Small spills stay on the surface long enough to be wiped away. Clean the mat promptly and let it dry flat.

Every desk mat is printed in Canada and typically produced within 1–2 business days. Once dispatched, tracked delivery typically takes 8–14 days depending on destination, carrier conditions and customs processing. See Shipping & Delivery for details.

Yes. Free shipping is available on orders of $100 USD or more. Eligibility is calculated from the Shopify cart subtotal in USD and confirmed in checkout.

Correctly produced made-to-order products are generally not eligible for voluntary change-of-mind returns. Contact us within 30 days about a damaged, defective, misprinted or incorrect item and we’ll work with you to make it right. That reporting period and the made-to-order policy do not limit statutory consumer rights or legal warranties. See Returns & Order Issues for the full conditions.

Upload a valid PNG or JPG that you own or have permission to reproduce. Large files are optimized automatically, and changing the mat size clears the current artwork so each format starts with a fresh upload. See Intellectual Property for the submission rules.